If a service falls short on one or more of those measures, you'll find it in our list of other web hosting services to consider or our list of additional web hosts we looked at.įor some important terms to know about web hosting, jump to the bottom of this article. The best web hosting services meet all four of those criteria. That's a good start, but what if you have an issue that needs immediate attention? Some offer live chat which is better, and others offer phone support which is best.
Some say they offer customer service 24/7, but they mean you can email them any time.